Spa Etiquette



We encourage guests to schedule their appointments in advance to ensure that their preferred treatment or therapist is available.  Bookings made on the day of service are always welcomed,, based on availability.



As a courtesy to other spa guests, children are not permitted in the spa treatment areas or left unattended in the reception area and must be accompanied by a parent or legal guardian.


Health and Comfort Level:

Please notify the receptionist when booking your treatment if you have high blood pressure, a heart condition, recent surgeries, allergies, or if you are pregnant.  Also please advise us of any medication you are taking.  If you have any concerns, please let us know.



Shaving is not recommended before a Body Treatment or Men’s Facial.


Arrival and Check-In Procedure:

For spa appointments, we recommend showering prior to your treatment for optimal service benefits.  Please bear in mind that arriving late will limit the time for your treatment, possibly lessening it’s effectiveness and your satisfaction.  Your treatment will end at the scheduled time so that the next guest will not be delayed.  Our spa attendant is available to assist should you have any request.


Cancellation Policy:

We value your business and appreciate your cooperation with our cancellation policy.  Please respect our scheduling by keeping appointments whenever possible and providing a minimum of 24 hrs notice when cancelling or rescheduling appointments to avoid any charges being made to  your credit card.